Questions, answered

Paid plans unlock the console: create AI agents, manage knowledge and vector storage, and connect messaging channels. Limits depend on tier (agents, documents, and message volume).

You add documents or structured knowledge; we chunk and embed them into a vector index per agent. At reply time the model retrieves the most relevant chunks so answers stay grounded in your content.

Yes—that is the core workflow. Configure one agent, attach its knowledge base, then connect each channel so customers get consistent answers everywhere.

Update or replace sources in the dashboard and re-index. All connected channels automatically use the refreshed embeddings for new conversations.

Knowledge you upload is scoped to your workspace and agents. Remove sources anytime; higher tiers can add stricter access and compliance options as you grow.